Policy Privacy


The access and use of the site www.costa-nova.com are subject to the acceptance and respect for the terms described in the Privacy Policy.
COSTA NOVA reserves the right to update or change this document at any time without prior notice. For this reason we advise the user to review this policy periodically. 


All content (images, texts, videos, documents, company names and logos) displayed on this site are the exclusive property of COSTA NOVA and, as such, strictly reserved and protected under copyright and intellectual property rights regarding third parties.
Any use or reproduction, whether total or partial, of this site and/or its content without prior written consent of COSTA NOVA is expressly forbidden.

GRESTEL makes all the efforts to ensure that all the content displayed on this site are free of techniques inaccuracies and/or typographical errors. Whenever they occur, we proceed with their correction as soon as possible. 
The images displayed on this site are merely illustrative. Depending on the type of equipment used, browser or others, the colors of the products presented may be slightly different from the real colors. COSTA NOVA cannot be responsible for such differences. We recommend that the user always consult the product characteristics for detailed information.
GRESTEL declines all responsibility, direct or indirect, for damages of any kind caused by the incorrect use of the contents of this site, interruptions in the service or the functioning of software owned by third parties. 

When creating an account on www.costa-nova.com, we will ask the user some personal information (name, email address, delivery address, phone number and others) which are essential to the order process. COSTA NOVA assures total confidentiality of this information. Also when creating an account, we will ask the user to choose a password to access his personal area. Its use and confidentiality is the sole responsibility of the user.
The user assures that all personal information provided to us are true and accurate and undertakes to notify any future changes.
Any loss or damage to COSTA NOVA or third parties resulting from inaccurate or incomplete information shall be the sole responsibility of the user.
Anyone wishing to access, modify or cancel their personal information can make a request via email to office@costa-nova.com, specifying "Privacy" in the subject box.


COSTA NOVA respects the privacy of all users of the site www.costa-nova.com and ensures that al  personal information collected are treated confidentially and will be used for the sole purpose of carrying out the sales transaction online and providing the best customer service. 
This information is also used for direct marketing actions authorized by the user, which can be cancelled at any time.
COSTA NOVA does not provide the personal information of its customers to third parties. All our intermediate partners are obligated to keep all such information confidential and to only use it for the purposes for which it was provided. 
Personal information disclosed by the client in our public channels, including social networks (Instagram, Facebook and Pinterest) and blog that can be viewed and used by third parties are the sole responsibility of the user.
COSTA NOVA does not disclose personal information without the explicit consent of the user, unless required by law or in case of need to protect and defend the rights and property of the company and brand.

COSTA NOVA ensures the security and protection of personal payment information (credit card number) of its customers.
These are protected by encryption against unauthorized access, use or disclosure.


All e-mailings, promotional offers, questionnaires and COSTA NOVA institutional information sent directly to the user's mailbox are called "Newsletter".
The subscription can be cancelled by the user at any time.
COSTA NOVA newsletter is an exclusive from the site www.costa-nova.com. 

In order to provide its users with greater speed and customization of the service rendered, the site www.costa-nova.com uses a feature of the browser, called "cookie”. 
A "cookie" is a small text file automatically saved by the user’s device which allows its identification whenever the user visits a website again (in this case, COSTA NOVA site). 
The user can, at any time, configure his browser’s device in order to prevent this installation. 

12th July 2016

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