Privacy Policy

Read our privacy policy.

  • Owner of the data treatment

    This Privacy Policy establishes the terms and conditions under which COSTA NOVA and CASAFINA (hereinafter, COSTA NOVA), , brands belonging to COSTA NOVA USA, with registered office at 301 Fields Lane, Brewster, NY 10509, USA, with Tax ID 06-1260944 processes the personal data that users provide us when connecting and using the website www.costanova.com (hereinafter, website).

    Please bear in mind that before using any of our services or functionalities, you must read this Privacy Policy.
    We at COSTA NOVA (COSTA NOVA USA) are committed to protecting the data and privacy of all of our users.


    As part of our commitment to provide you the best possible service, we've determined the purposes and means by which your personal data is processed, including security measures, in compliance with Portuguese General Data Protection Regulation.
    When using our website, each time you provide us with personal information such as your name, surname, telephone number, email address, billing or shipping address, and type of device or credit or debit card number, etc (hereinafter personal data), you will be subject to this Privacy Policy.


    Your personal data will be collected and processed in the same way and can be used for commercial purposes, such as order processing, information regarding our products, services, promotional or advertising campaigns.
    COSTA NOVA (COSTA NOVA USA) ensures that personal data is processed in the USA, all in the terms of the General Data Protection Regulation (EU) 2016/679, and/or any legislation that regulates, ads or replaces the referred regulation.

  • Personal data made available on the website

    The user (you) hereby guarantees that the personal data provided on this website is true and accurate. If you provide us with the personal data of third parties, you shall be responsible for having informed them and obtained their consent for these details to be provided for the purposes indicated in this Privacy Policy. 


    Personal data relating to persons under the age of 18 will not be considered.


    Under no circumstances shall any information regarding philosophical or political beliefs, party or trade union affiliation, religious belief, private life, and racial or ethnic origin as well as personal data concerning health and sex life, including genetic data be requested.


    The user (you) has the right to the protection of his personal data, through the exercise of the right of access, rectification, opposition, limitation, oblivion, complaint and portability legally foreseen. If you wish to exercise the mentioned rights that the GDPR grants you, please contact us at the following email address office@costa-nova.com.

  • Personal data manager

    As the controller of personal data, COSTA NOVA (COSTA NOVA USA) determines the purposes and means by which your personal data is processed, including all security measures. COSTA NOVA (COSTA NOVA USA) also ensures that the data collected is processed in Portugal in compliance with good practice and lawful manner. 

  • Data collected

    The personal data is collected and processed by COSTA NOVA (COSTA NOVA USA) for purposes which are strictly connected to the use of this website, its services, and for purposes of purchasing products, more specifically: 

     

    • To manage your registration as a user of the website. The personal data you provide us with shall be used to identify you as a user of the website, and to give access to its different functionalities, products and services that are available to you as a registered user;
    • To the development, compliance and undertaking of the purchase contract for the products you have acquired or any other contract with us thought this website;
    • When you customize our services for the purchase of products on this website, in case of creating and sharing your Wishlist;
    • Contact you by email, SMS, or other equivalent forms of electronic communication, regarding information related to products or services, website functionalities and contracted services;
    • Attend and manage your requests through customer service channels, as well as monitoring to quality of service provided.
  • Non-disclosure of personal data

    Your personal data will not be disclosed to third parties for purposes not permitted by law or without your explicit consent. Your personal data may only be communicated to third parties when it is necessary to process an order placed by you:

     

    • Perform electronic payment services, through credit/debit cards;
    • Process all sales of products;
    • Ship products to the address provided by the customer;
    • Collect payments for the sales of products from customers;
    • Process returns of products from customers. 

     

  • Security measures

    COSTA NOVA (COSTA NOVA USA) has adopted security measures to protect all personal data collected. Nevertheless, we advise that your computer be equipped with software devices for the protection of network data transmission and receipt, such as updated antivirus systems, and that your browser takes appropriate measures for the security of network data transmission. 

  • Cookies policy

    COSTA NOVA (COSTA NOVA USA) automatic systems of data collections, such as COOKIES. A cookie is a device transmitted to the hard disk of the Internet user. While cookies do not contain intelligible information, they allow us to link an Internet user to personal information provided by such user through this Site. Cookies are disseminated by our servers and no one may gain access to the information contained therein.

    Only COSTA NOVA (COSTA NOVA USA) processes information collected by cookies, in a collective and anonymous way, in order to optimize its services and this website for the needs and preferences of users and to prepare customized web pages.

  • Confidentiality

    COSTA NOVA (COSTA NOVA USA) undertakes to respect the confidentiality of your personal data and to guarantee you can exercise your rights. You may exercise your rights of access, rectification, opposition, limitation, oblivion, complaint and portability by sending an email to office@costa-nova.com, indicating the reason for your request. 

  • Klarna

    In order to offer you Klarnas payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you.

    Your personal data transferred is processed in line with Klarnas own privacy police.

  • Intellectual property

    All content (images, texts, videos, documents, company names, and logos) displayed on this site are the exclusive property of COSTA NOVA (COSTA NOVA USA) and, as such, strictly reserved and protected under copyright and intellectual property rights regarding third parties.

    Any use or reproduction, whether total or partial, of this site and/or its content without prior written consent of COSTA NOVA (COSTA NOVA USA) is expressly forbidden.